Terms of Service & End User License Agreement

1. Acceptance of Terms

By accessing or using the SolveAlot mobile application ("App") and related services ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

1.1 Eligibility

• You must be at least 13 years old to use this Service
• Users under 18 must have parental or guardian consent
• You must provide accurate and complete information when creating an account
• You represent that you have the legal capacity to enter into these Terms

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

2. Service Description

SolveAlot is an AI-powered educational assistance application that helps students understand and solve academic problems across various subjects including mathematics, science, and other educational disciplines.

2.1 Core Features

• AI-Powered Solutions: Step-by-step explanations for academic problems
• Photo Recognition: Ability to process and solve problems from images
• Multiple Subjects: Support for various academic disciplines
• Study History: Personal history of solved problems for review
• Personalized Learning: Adaptive explanations based on education level

2.2 Educational Purpose

Our Service is designed to enhance learning and understanding. We encourage:

• Using our solutions to understand concepts and methodologies
• Learning from step-by-step explanations
• Practicing similar problems independently
• Academic integrity and honest learning practices

3. Account Registration and Security

3.1 Account Creation

• You may create an account using email or third-party authentication (Apple ID, Google)
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account
• One account per user; creating multiple accounts is prohibited

3.2 Account Information

• Provide accurate, current, and complete information during registration
• Update your information promptly when it changes
• You are responsible for all activities that occur under your account

4. Subscription and Payment Terms

4.1 Subscription Plans

SolveAlot offers both free and premium subscription tiers:

• Free Tier: Limited access to basic features
• Premium Subscription: Full access to all features, unlimited usage, and priority support

4.2 Payment Processing

• All payments are processed through the App Store (iOS) or Google Play Store (Android)
• Subscription fees are charged to your App Store or Google Play account
• We do not have access to your payment information
• All billing disputes must be resolved through the respective app store

4.3 Subscription Terms

• Billing Cycle: Subscriptions are billed monthly or annually based on your selection
• Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the current period ends
• Price Changes: We may change subscription prices with 30 days advance notice
• Free Trials: Free trial periods, if offered, will be clearly disclosed before purchase

4.4 Cancellation and Refunds

• You can cancel your subscription through your App Store or Google Play account settings
• Cancellation takes effect at the end of your current billing period
• Refund requests must be submitted through the respective app store
• We cannot process refunds directly; all refunds are subject to app store policies
• Unused portions of free trials are forfeited upon subscription purchase

5. Acceptable Use Policy

5.1 Permitted Uses

• Using the Service for legitimate educational purposes
• Learning from explanations and solutions provided
• Sharing general study tips with other users (where applicable)
• Providing feedback to improve the Service

5.2 Prohibited Activities

You agree NOT to:

• Academic Dishonesty: Submit our solutions as your own work for graded assignments or exams
• System Abuse: Attempt to circumvent usage limits or security measures
• Reverse Engineering: Decompile, disassemble, or reverse engineer the application
• Content Misuse: Copy, redistribute, or commercialize our content without permission
• Harmful Content: Submit inappropriate, offensive, or illegal content
• Account Sharing: Share your account credentials with others
• Automated Access: Use bots, scripts, or automated tools to access the Service

5.3 Academic Integrity

We strongly promote academic integrity. Our Service is designed to help you learn and understand concepts, not to facilitate cheating. Users are expected to:

• Use our solutions as learning aids, not as final answers to submit
• Understand the reasoning behind solutions
• Practice similar problems independently
• Follow their institution's academic integrity policies

6. Intellectual Property Rights

6.1 Our Content

• The SolveAlot app, including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code is owned by The Vision Devs
• Our content is protected by copyright, trademark, patent, trade secret, and other laws
• You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from our Service

6.2 User Content

• You retain ownership of any content you submit to our Service
• By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content for Service improvement purposes
• You represent that your submitted content does not infringe any third-party rights
• We may remove content that violates these Terms or applicable laws

6.3 AI-Generated Content

• Solutions and explanations generated by our AI are provided for educational purposes
• While we strive for accuracy, AI-generated content may contain errors
• You should verify important information through additional sources
• AI-generated content is not guaranteed to be original or free from third-party rights

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

• We process your academic questions and content to provide solutions
• Your content may be processed by third-party AI providers
• We implement appropriate security measures to protect your data
• You can request deletion of your data at any time

8. Disclaimers and Limitations of Liability

8.1 Service Availability

• We provide the Service on an "as is" and "as available" basis
• We do not guarantee uninterrupted or error-free operation
• Scheduled maintenance may temporarily interrupt Service availability
• We reserve the right to modify or discontinue features with notice

8.2 Content Accuracy

• While we strive for accuracy, we do not guarantee that all solutions are correct
• AI-generated content may contain errors or inaccuracies
• Users should verify important information through additional sources
• We are not responsible for any consequences of relying solely on our solutions

8.3 Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim
• We are not liable for any losses resulting from academic consequences of using our Service

9. Termination

9.1 Termination by You

• You may terminate your account at any time through app settings
• You may cancel subscriptions through your app store account
• Termination does not entitle you to a refund except as provided by app store policies

9.2 Termination by Us

We may terminate or suspend your account immediately if you:

• Violate these Terms of Service
• Engage in prohibited activities
• Provide false or misleading information
• Cause harm to other users or our Service

9.3 Effect of Termination

• Upon termination, your right to use the Service ceases immediately
• We may delete your account and associated data
• Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination

10. End User License Agreement (EULA)

10.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download, install, and use the SolveAlot application on your personal devices
• Use the Service for personal, non-commercial educational purposes
• Access and use content generated by our AI for learning purposes

10.2 License Restrictions

You may NOT:

• Copy, modify, or create derivative works of the application
• Reverse engineer, decompile, or disassemble the application
• Remove or alter any proprietary notices
• Use the application for commercial purposes without our written consent
• Transfer or sublicense your rights to use the application

10.3 Updates and Modifications

• We may provide updates, patches, or new versions of the application
• Updates may be required for continued use of the Service
• We may modify features or functionality with notice

10.4 Third-Party Components

• The application may include third-party software components
• Third-party components are subject to their respective license terms
• We provide notices of third-party licenses where required

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

11.2 Dispute Resolution

• We encourage resolving disputes through direct communication with our support team
• For disputes that cannot be resolved directly, users may pursue resolution through small claims court
• For significant disputes, we prefer binding arbitration over litigation

11.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Contact Information

For questions about these Terms of Service, please contact us: